Sky Trade in Contact Details:
Main address: Sky Trade in, Guildford, House Heather Close, Lyme Green Business Park Macclesfield Cheshire SK11 0LR
, Tel:0333 7005000,

Contact Us

How can we help? Take a look at our frequently asked questions

Can I trade in even if I’m not with Sky Mobile?

Yes, we accept mobiles from any UK network. Search for your device by make and model to receive your instant quote.

Can I trade-in a faulty/broken device?

Yes, we accept faulty and broken phones. Complete our assessment questions to get an updated value.

How do I get paid?

As long as we get your phone before 1pm, we’ll transfer your Trade in cash into your account on the same day, otherwise it’ll be the next day.

How can I find out the memory size of my iPhone?

Go to Settings > General > About and under the Capacity section you’ll see the number of GB available for storage on your iPhone.

Need more help?


Our Customer Service Agents will be available:

Monday to Friday 9am to 8pm, Saturday 9am to 5pm

Sky Trade In
Guildford House
Heather Close
Lyme Green Business Park
SK11 0LR