Unfortunately due to the COVID-19 pandemic we're unable to process any trade-in requests at this time. We hope to be back up and running again soon.
If you have bought a new phone from the Samsung Galaxy S20 range on Sky Mobile, please go to Sky.com/samsungtradein for more information on how to claim your £100.
If you have an urgent query, please contact us
Phone: 0333 7005000