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Unfortunately due to the COVID-19 pandemic we're unable to process any trade-in requests at this time. We hope to be back up and running again soon.

If you have bought a new phone from the Galaxy S20 range on Sky Mobile and want to claim the £100 cash back when you trade-in your old phone, we will continue to offer this deal once trade-in is again available.

If you have an urgent query, please contact us

Phone: 0333 7005000